delivery

orders ship for free within 2 business days of order receipt, unless backordered, if there are any issues with your order, you will be promptly notified – domestic orders will ship for free

orders will ship within 4 business days of order receipt, unless backordered, if there are any issues with your order, you will be promptly notified – international orders shipping fees, taxes, and tariffs will be calculated by region at checkout

shipping destinations

the united States and its territories, canada, the caribbean, and some countries in europe, the middle east, and africa

any delivery address located outside the list of eligible countries for delivery will be refused when placing the order

ordering outside the united states - if you are ordering outside the u.s., your order may be subject to import duties and tariffs.

returns

returns accepted for 30 days

there is a 5% restocking fee

the item that you wish to return or exchange must be new and unused

we will accept the return/exchange of the product only if it is returned in its original perfect condition and that it has all the je mérite labels intact and attached

returned items received damaged will not be accepted

je mérite reserves the right to refuse a return if any items are received in unsatisfactory condition

customer will be responsible for return shipping

final sale items cannot be returned

for domestic (u.s.) returns, full priced merchandise may be returned for a full refund or exchange within 20 days of your order shipping via prepaid shipping label we provide

please contact je mérite at jemerite@jemerite.com for return authorization or request your exchange

customer provides return shipping

je mérite will not accept returns not shipped using our return label

sale items are exchange only

items marked “final sale” cannot be returned nor exchanged

je mérite is not accepting international returns or exchanges at this time