delivery
Domestic (U.S.)
orders ship for free within 2 business days of order receipt, unless backordered, if there are any issues with your order, you will be promptly notified – domestic orders will ship for free
International
orders will ship within 4 business days of order receipt, unless backordered, if there are any issues with your order, you will be promptly notified – international orders shipping fees, taxes, and tariffs will be calculated by region at checkout
shipping destinations
the united States and its territories, canada, the caribbean, and some countries in europe, the middle east, and africa
any delivery address located outside the list of eligible countries for delivery will be refused when placing the order
ordering outside the united states - if you are ordering outside the u.s., your order may be subject to import duties and tariffs.
returns
returns accepted for 30 days
there is a 5% restocking fee
the item that you wish to return or exchange must be new and unused
we will accept the return/exchange of the product only if it is returned in its original perfect condition and that it has all the je mérite labels intact and attached
returned items received damaged will not be accepted
je mérite reserves the right to refuse a return if any items are received in unsatisfactory condition
customer will be responsible for return shipping
final sale items cannot be returned
Domestic (U.S.)
for domestic (u.s.) returns, full priced merchandise may be returned for a full refund or exchange within 20 days of your order shipping via prepaid shipping label we provide
please contact je mérite at jemerite@jemerite.com for return authorization or request your exchange
customer provides return shipping
je mérite will not accept returns not shipped using our return label
sale items are exchange only
items marked “final sale” cannot be returned nor exchanged
International
je mérite is not accepting international returns or exchanges at this time