who can i reach out to regarding my order?
Please e-mail jemerite@jemerite.com with any questions for a prompt response
can i make changes to an order i just placed?
If order is not packed, it can be adjusted
Orders are packed and shipped within 24 business hours after receipt
Please contact me via jemerite@jemerite.com or via intagram or twitter DM with your order number
Please note, i cannot guarantee i will be able to accommodate every change order request
can i cancel my order?
Je Mérite accepts cancellation requests made within 1 hour of order placement, Monday-Friday
If you wish to cancel your order please send an email to jemerite@jemerite.com or via instagram or twitter dm @shopjemerite with your order number
Please note, we are unable to guarantee a cancellation request
can i change my shipping address?
You may change your shipping address provided the order has not yet shipped and a shipping label has not yet been printed
Once a shipping label has been printed, i am no longer able to change or reroute your shipping address
Please email me at jemerite@jemerite.com to request an address change and i will do my best to accommodate your request
can i change my shipping address?
You may change your shipping address provided the order has not yet shipped and a shipping label has not yet been printed
Once a shipping label has been printed, i am no longer able to change or reroute your shipping address
Please email me at jemerite@jemerite.com to request an address change and i will do my best to accommodate your request
how can i track my order?
Once your order ships, you will receive an email from jemerite.com with your tracking information
You may use the tracking information in that email to track your order
Have a Je Mérite account? If yes, log into your your account and select the order you are looking to track
If you have any questions regarding your order, please contact me a jemerite@jemerite.com for assistance
We always recommend tracking directly with our shipping partners to view the most up to date information on your delivery